Admin Guide

Configure and Govern ZoikoTime With Confidence

A structured guide for workspace owners and administrators managing setup, departments, workers, permissions, time and activity settings, reporting, evidence controls, and responsible governance.

Use this guide to understand the core administrative model — from creating your workspace and departments to configuring time settings, managing reports, supporting workers, and governing records responsibly.

Built for permission-based administration, worker transparency, accountable review, and audit-ready records.

ADMIN QUICK START CHECKLIST

Confirm Workspace Profile

Create Departments

03

Add Workers

04

Assign Roles and Permissions

05

Configure Time and Activity Settings

06

Configure Screenshots (if applicable)

07

Prepare Reports and Exports

08

Prepare Worker Communication

Administrator Responsibilities

What Administrators Are Responsible For

Administrators are responsible for configuring ZoikoTime in a way that supports accurate records, role-based access, worker transparency, operational reporting, and responsible governance.

Workspace Configuration

Maintain organization profile, default settings, operating region, time zone, and primary administrative contacts.

Departments and Workers

Create departments, add workers, assign managers, maintain worker profiles, and handle offboarding workflows.

Roles and Permissions

Control who can view, manage, approve, export, review, or configure workforce records and settings.

Time and Activity Settings

Configure time capture, activity context, idle handling, break rules, timesheet periods, and correction workflows.

Reporting and Analytics

Manage reporting access, department dashboards, operational analytics, payroll exports, and workforce insights.

Evidence and Review Controls

Control access to audit trails, correction history, screenshots where enabled, and evidence exports.

Worker Communication

Help workers understand visibility, timesheets, corrections, mobile use, support routes, and applicable policies.

Support Routing

Direct issues to Help Center resources, internal owners, ZoikoTime support, or commercial channels as appropriate.

Workspace, Departments, Workers, and Permissions

Understanding the Administrative Structure

ZoikoTime separates workspace identity, operational structure, user records, and access permissions to help administrators manage the platform clearly.

PRODUCT AREA RECOMMENDED LABEL MEANING
Company profile Workspace Profile Organization identity, settings, contacts, and workspace-level information.
Department setup Departments Operational groups such as Engineering, Finance, Sales, HR, or Support.
User setup Workers Employees, contractors, managers, field workers, and approved platform users.
Access control Roles & Permissions Controls what each user can view, manage, approve, export, or configure.
System configuration Platform Settings The administrative area for workspace-level setup and controls.

Recommended Roles

Permission Principles

Governance Best Practices

Time, Activity, Timesheets, and Reporting

Managing Workforce Records and Reporting

ZoikoTime helps administrators manage workforce records through structured settings for time capture, activity context, timesheets, approvals, reports, analytics, and exports.

Time Capture

Configure clock-in and clock-out expectations, manual time entry rules, break handling, overtime settings, and time-correction permissions.

Activity Context

Configure activity visibility settings, app usage context where available, idle handling, and session verification requirements.

Timesheets and Approvals

Configure timesheet periods, submission requirements, approval workflows, correction rules, and payroll export settings.

Reporting and Analytics

Manage team dashboards, department views, workforce analytics, executive reports, payroll exports, and evidence packages.

Responsible Use Note

ZoikoTime reports and activity records should be interpreted with context. They should not be used as the sole basis for employment, disciplinary, compensation, or legal decisions without appropriate human review, HR involvement, and organizational process.

Sensitive Records

Screenshots, Redaction, and Evidence Controls

Some ZoikoTime features involve sensitive workforce information. Administrators should configure these features with transparency, access limits, retention awareness, and accountable review.

Screenshots Where Enabled

Define whether screenshots are enabled, which teams or roles are covered, capture frequency, and who can access screenshot records.

Redaction Controls

Clarify what may be redacted, who can apply redaction, who can view redacted or unredacted content, and how redaction history is preserved.

Evidence Controls

Govern audit trail access, evidence package creation, timesheet history, correction records, and export permissions for authorized roles.

Sensitive records should only be accessible to authorized users with a legitimate business purpose. Access should be documented, permission-controlled, and regularly reviewed.

Common Questions

Admin Guide FAQs

The ZoikoTime Admin Guide explains how authorized administrators configure and manage ZoikoTime inside a customer tenant. It is designed for Tenant Admins, HR Admins, Operations Admins, Compliance Admins, Security Admins, Billing Admins, implementation leads, and authorized managers who need to set up and maintain reliable workforce records.

The guide covers the core administrative areas that determine how ZoikoTime operates: Company & Workspace Profile, departments and teams, Workers, roles and permissions, Workforce Policies, break rules, Shift Integrity Controls, Early Finish workflows, Authorized Stand-Down, reporting, audit access, exports, security settings, data retention, and legal hold where enabled.

The purpose of administration is not simply to make the software usable. It is to make workforce records accurate, permissioned, auditable, explainable, and aligned with the organization’s operating model.

A ZoikoTime administrator can manage different areas depending on role and permission scope. ZoikoTime should not assume that every administrator has full access to every setting, report, record, or export.

  • Role and permission group
  • Employment or engagement type
  • Country and time zone
  • Work schedule and policy group
  • Break eligibility
  • Start date and access status
  • Required onboarding information

When a Worker leaves the organization, administrators should use the correct offboarding or deactivation workflow rather than deleting the Worker record. Historical workforce records should remain available according to the tenant’s retention policy, legal hold rules, and contractual requirements.

Audit access should be restricted to authorized roles such as Compliance Admins, Security Admins, Tenant Admins, or other approved reviewers. Audit evidence is sensitive because it may be used in disputes, compliance reviews, investigations, payroll reviews, and enterprise governance.

Audit access may include viewing audit records, searching audit records, exporting audit evidence, reviewing policy versions, reviewing role changes, reviewing administrative actions, reviewing Worker record corrections, and reviewing Super Admin actions where visible to the tenant.

Audit exports should require appropriate permission, reason capture, timestamping, and audit logging. Corrections should create new records that reference prior records rather than silently overwriting the original event.

A Tenant Admin manages settings inside a specific customer tenant. A tenant is the customer organization with its own data boundary, workforce records, roles, reports, policies, billing relationship, and administrative controls.

A Super Admin operates at the platform level and may support tenant provisioning, platform operations, tenant status, capacity monitoring, support escalation, security review, and controlled operational administration.

Tenant Admins must never be able to access another tenant’s data. Super Admin access must be strictly governed, fully audit-logged, and used only for authorized platform, support, security, compliance, or operational purposes. Any impersonation must be reason-required, time-bound, and recorded.

Administrators can add Workers individually or through approved bulk import methods, depending on implementation scope. Worker records must be accurate because they affect schedules, break eligibility, manager visibility, reports, approvals, permissions, and audit evidence.

A Worker record may include:

  • Name, work email, and Worker ID
  • Department, team, and manager

The clock-out window defines when a Worker can end an assigned shift normally. A recommended enterprise default is to open normal clock-out 30 minutes before the scheduled shift end and keep it available until 30 minutes after the scheduled shift end.

During the clock-out window, Idle Review should be suppressed so Workers are not unfairly flagged for normal end-of-shift behavior. Before the clock-out window opens, the Worker should use an Early Finish Request if they need to stop working.

This setting should remain configurable because different workforce models may require different clock-out rules. The policy should be operationally fair, explainable, and easy for Workers to understand.

Need Help Configuring ZoikoTime for Your Organization?

Review the Admin Guide, explore implementation resources, or speak with ZoikoTime about your workforce governance requirements and implementation goals.

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