Frequently Asked Questions
Find clear answers about ZoikoTime, including workforce verification,
time tracking, timesheets, screenshots, worker privacy, security, and enterprise governance.
- What is ZoikoTime?
- Pricing
- Free trial
- Timesheets
- Screenshots
- Worker privacy
- Mobile app
- Security
- Responsible AI
- Legal hold
Designed for responsible workforce visibility — not covert monitoring.
ZoikoTime is workforce assurance and performance intelligence software for companies that need trusted time records, transparent workforce oversight, contractor accountability, timesheet approvals, billing confidence, and governance-ready workforce data.
ZoikoTime helps organizations track work time, manage attendance, review breaks and exceptions, approve timesheets, oversee employees and contractors, and maintain clearer records for operations, finance, HR, legal, and management.
Explore the productNo. ZoikoTime includes time tracking, but it is built for a higher standard than basic timers.
Traditional time tracking tools usually focus on recording hours. ZoikoTime focuses on trusted workforce records, approval workflows, correction history, policy-based oversight, contractor accountability, financial confidence, and operational governance.
It is built for companies where time records affect payroll, client billing, contractor payments, project margins, operational accountability, or compliance review.
See ZoikoTime vs traditional toolsNo. You do not need a credit card to start a ZoikoTime trial.
You can begin at zoikotime.com/start, create a workspace, invite users, test core time tracking, review workforce activity, configure basic policies, and evaluate whether ZoikoTime fits your organization — all without entering payment details.
No automatic paid subscription begins unless your organization chooses a plan and adds payment details.
Start free trialZoikoTime offers a 30-day free trial.
The trial is designed to give your organization enough time to test the real workflow: create a workspace, invite workers, track time, review records, approve timesheets, and assess whether ZoikoTime meets your needs before committing to a plan.
ZoikoTime has four commercial plans. Annual billing includes a 20% discount.
| Plan | Price | Best for |
|---|---|---|
| Verified | $8 / user/mo | Small teams needing trusted time tracking and basic workforce records |
| Governed | $15 / user/mo | Growing organizations needing policies, approvals, reporting, and oversight |
| Sovereign | $25 / user/mo | Larger or compliance-sensitive organizations needing advanced governance |
| Enterprise | Custom | Complex deployments, procurement review, integrations, data residency |
| Area | Traditional Tools | ZoikoTime |
|---|---|---|
| Main focus | Hours and productivity visibility | Workforce assurance and performance intelligence |
| Core value | Track work time and activity | Trusted workforce records for ops, finance, HR, legal, and management |
| Best fit | Teams needing basic time tracking | Organizations where time records affect billing, cost, compliance, and accountability |
| Record quality | Basic timesheets and reports | Time records, approvals, corrections, policies, audit trails, and role-based oversight |
| Monitoring model | Activity visibility | Transparent, policy-controlled workforce oversight |
Yes. ZoikoTime is designed for employees, contractors, consultants, freelancers, outsourced workers, agencies, and distributed teams.
It helps organizations track contractor time, review recorded work before payment, reduce invoice disputes, apply different policies by worker type, preserve correction history, and maintain clearer records for finance and compliance review.
ZoikoTime does not determine legal worker classification and does not replace employment, tax, payroll, or legal advice.
Contractor use caseZoikoTime can support screenshots when a customer enables that feature through workspace policy settings.
Screenshots are optional. Customers can use ZoikoTime for time tracking, attendance, breaks, timesheets, approvals, contractor oversight, and reporting without enabling screenshots.
When screenshots are enabled, access is permission-controlled and workers should receive clear notice according to company policy and applicable law.
No. ZoikoTime is not designed to record keystrokes or capture private message content.
ZoikoTime focuses on work time, attendance, breaks, approvals, corrections, workforce records, and policy-controlled oversight. Customers should clearly explain to workers what is recorded, why it is recorded, and how to access or correct their records.
ZoikoTime uses role-based access, workspace-level data separation, secure authentication, encrypted data transmission, controlled access to sensitive records, audit trails for important actions, and permission-controlled visibility.
Workers see their own permitted data. Managers see the workers or teams they are authorized to review. Admins manage workspace settings, users, roles, policies, and access rights.
Enterprise customers can request additional security and procurement documentation.
View security overviewYour 30-day trial ends without charge. There is no automatic conversion to a paid subscription.
To continue, an admin selects a plan and adds payment details. Your workspace may remain available in a limited or read-only state for a short period after the trial so your organization can export records or complete setup before subscribing.
Nothing is billed unless your organization chooses to subscribe.
View plansGo to zoikotime.com/start, create your workspace, verify your email, add your company details, invite workers, configure basic policies, and begin tracking time.
- Create your workspace
- Add company profile details
- Set country, time zone, and currency
- Invite workers
- Configure tracking and break policies
- Start a work session
- Review the timesheet
- Approve the record
For small teams, ZoikoTime can be set up by the business owner, operations manager, HR manager, finance lead, or administrator.
For larger organizations, setup should involve operations, HR, finance, IT, legal/compliance, and department managers. That ensures the workspace reflects the company's structure, policies, access controls, and reporting needs.
Yes. The trial is designed for real workflow testing.
You can invite workers, test onboarding, start and stop time, review timesheets, approve records, test break rules, and evaluate manager visibility. The best trial includes at least one admin, one manager, and several workers.
Yes. A departmental pilot is recommended for many organizations.
Start with one team, validate policies, confirm worker communication, review manager workflows, test approvals, and expand after the process is proven.
Yes. ZoikoTime can begin with one team, department, contractor group, client project, or pilot workspace.
You do not need to roll out ZoikoTime to the entire company on day one.
Verified is designed for small teams that need trusted time tracking, basic workforce records, worker visibility, simple dashboards, and core reporting. It is the best starting point for companies that want a professional alternative to informal timesheets, spreadsheets, or basic timers.
View Verified planGoverned is designed for growing organizations that need stronger controls. It supports more advanced workforce policies, approvals, reporting, contractor oversight, correction workflows, role-based access, and operational review. It is the recommended plan for companies that need more than basic tracking but are not yet at enterprise complexity.
View Governed planSovereign is designed for larger or compliance-sensitive organizations that need stronger governance, evidence controls, advanced permissions, retention planning, audit readiness, and deeper operational review. It is suited for companies where workforce records affect legal, financial, client, regulatory, or multi-location risk.
Enterprise is a custom plan for organizations that need advanced procurement, security review, onboarding, integrations, custom terms, data residency discussions, dedicated implementation, or specialized service levels. It is best for larger companies, regulated industries, multi-country teams, and organizations with complex technical or legal requirements.
Talk to salesStandard plans can be purchased monthly or annually. Annual billing receives a 20% discount. Enterprise plans are custom and may include a defined contract term, implementation scope, service levels, procurement review, security documentation, data-processing terms, and support commitments.
Yes, you can upgrade when your organization needs more users, stronger policies, additional reporting, advanced governance, longer retention, deeper support, or enterprise controls.
Downgrades may require review if your workspace is using features, retention settings, user counts, or governance controls not available on the lower plan. ZoikoTime prevents accidental downgrades that could disrupt access to important workforce records or active workflows.
Annual billing gives your organization a 20% discount compared with monthly billing. It is best for customers that have completed their evaluation, approved ZoikoTime internally, and want better commercial terms.
The account owner or billing admin receives a payment failure notification and can update the payment method. ZoikoTime does not immediately erase workspace data because a payment fails. Access may be limited if the issue is not resolved within the applicable grace period.
Refunds are handled according to ZoikoTime's subscription terms and the customer's billing arrangement. For standard self-service plans, customers should review the cancellation and refund terms before subscribing. Enterprise refunds, credits, or early termination rights are governed by the signed agreement.
A worker starts a work session from the Worker Dashboard. ZoikoTime records the start time, stop time, breaks, idle periods, corrections, approval status, and related work details according to workspace policy. The result is a structured time record that managers and admins can review.
Yes. ZoikoTime supports break tracking, including lunch breaks, casual breaks, and other configured break types. Break tracking helps organizations separate active work time from non-working time and maintain clearer attendance records. ZoikoTime can send break notifications when a worker exceeds a configured break rule.
Yes. ZoikoTime supports attendance tracking by recording work sessions, start times, stop times, breaks, idle periods, exceptions, and approval status. Admins and managers can review who worked, when they worked, what records need attention, and whether attendance exceptions exist.
Yes. ZoikoTime supports shift time reporting for organizations that manage scheduled work periods, operational coverage, or workforce rosters. Shift reporting can show scheduled versus actual time, late starts, early stops, overtime indicators, missing records, and exceptions.
Monthly reports help HR, payroll, finance, and operations review total workdays, hours worked, absences, late starts, incomplete sessions, overtime indicators, break patterns, and records requiring correction.
Yes. ZoikoTime can track idle time according to workspace policy. Idle tracking helps identify periods of inactivity during a recorded work session. It should be configured carefully so it reflects real work patterns and does not misclassify legitimate work.
Yes. ZoikoTime can help identify overtime based on configured work rules, schedules, or thresholds. Overtime rules should be configured according to company policy and applicable law.
Yes. ZoikoTime can help identify repeated or excessive break exceptions based on company-defined rules. The purpose is consistent policy enforcement, not unfair punishment. Managers should review context before taking action.
Yes. ZoikoTime supports exception handling for missed starts, missed stops, incomplete sessions, extended sessions, break issues, and records that need correction. Workers can submit corrections, and managers can review and approve changes.
Yes. Workers can start, pause or take breaks, resume, and stop work sessions according to the company's configured policies.
The Worker Dashboard allows workers to start and stop time, take breaks, view their own time records, submit correction requests, review notifications, and understand the policies that apply to them. It is designed to be simple, transparent, and worker-friendly.
Yes. Workers can see their own permitted time records, including work sessions, breaks, corrections, approvals, and pending items. ZoikoTime is designed to show workers the relevant tracking and monitoring policies that apply to them.
Workers can request corrections. They cannot silently rewrite approved or governed records. Correction workflows preserve the original record, the requested change, the reason, the reviewer, and the decision.
Yes. Workers can submit correction requests when a time record is incomplete, inaccurate, or requires review. Managers or authorized reviewers can approve, reject, or request more information.
Yes. ZoikoTime supports mobile-friendly web access for key worker workflows. Workers can use a mobile browser to log in, view their dashboard, review records, and complete supported workflows. Native mobile app availability should be confirmed separately if required for deployment.
The Admin Dashboard gives authorized admins control over workspace setup, users, roles, departments, policies, time records, approvals, reports, billing, and governance settings. It is the command center for workforce time, attendance, accountability, and operational oversight.
Workspace Settings are the core configuration area for your ZoikoTime workspace. They include company profile, departments, teams, workers, users, roles, permissions, policies, public holidays, billing, subscriptions, and other administrative controls.
Yes. ZoikoTime supports role-based access control. Admins can define who can view, approve, export, manage, or review workforce data. This prevents workers, managers, finance users, and admins from having inappropriate access.
Yes. ZoikoTime can support public holiday settings by country, region, or workforce profile. This helps organizations manage attendance, schedules, exceptions, and workforce reporting more accurately.
Yes. ZoikoTime generates timesheets from recorded work sessions, breaks, idle periods, corrections, and approvals. Timesheets can support manager review, payroll preparation, contractor payment, client billing, finance control, and audit readiness.
Yes. Managers and authorized reviewers can approve, reject, or request corrections to timesheets according to workspace policy.
Yes. ZoikoTime preserves a history of important changes, including original records, correction requests, reasons, reviewers, approvals, rejections, timestamps, and comments.
Yes. Approved timesheets can be locked or restricted according to policy. If a correction is needed after approval, it should follow a controlled correction workflow rather than silently overwriting the approved record.
Yes. ZoikoTime supports timesheet exports according to plan and permissions. Exports may support finance, payroll, billing, audit, or client reporting workflows.
ZoikoTime gives companies policy-controlled workforce visibility. It is not designed for hidden surveillance. Customers decide which tracking features are enabled, workers should receive clear notice, and access to workforce records is controlled by role and permission.
No. Screenshots are optional. ZoikoTime can be used for time tracking, attendance, breaks, timesheets, approvals, contractor management, and reporting without screenshots.
Only authorized users can view screenshots. Access is controlled by role, team, department, worker assignment, and workspace policy.
Yes. Screenshots can be disabled by workspace policy. If screenshots are disabled, ZoikoTime should not capture them.
No. ZoikoTime is not designed to capture private message content or log keystrokes. The platform's focus is time, attendance, work sessions, approvals, corrections, policies, and workforce accountability.
Companies should clearly explain what ZoikoTime records, why it is used, who can access the data, how long records are retained, and how workers can review or correct their records. Worker notification should be aligned with applicable law and company policy.
Yes. ZoikoTime is designed for remote, hybrid, distributed, and multi-location teams. It helps managers understand who is working, when work starts, whether records need review, and whether timesheets are complete.
Yes. ZoikoTime is useful for agencies, consultancies, outsourcing providers, and professional services firms. It helps track billable work, review contractor hours, approve records before invoicing, reduce disputes, and improve margin visibility.
Yes. ZoikoTime helps organizations compare contractor invoices against recorded work sessions, approved timesheets, and correction history. This supports better payment control and reduces disputes.
Yes. ZoikoTime can support different policies for different worker types, teams, departments, or roles. This is important because employees and contractors often require different rules, workflows, and oversight.
Yes. ZoikoTime is designed using modern SaaS security principles, including secure authentication, encrypted transmission, role-based access control, workspace isolation, and controlled access to sensitive records. Enterprise customers can request additional security documentation during procurement.
Security overviewThe customer controls its workspace data, subject to ZoikoTime's subscription agreement, privacy policy, data-processing terms, and applicable law. ZoikoTime provides the platform for managing workforce time, records, approvals, reporting, and related operational data.
Yes. Authorized users can export permitted data according to plan, role, and workspace policy. Export access should be limited to appropriate users because workforce data is sensitive.
When a worker leaves, admins can deactivate the worker's access while retaining necessary workforce records according to company policy, legal requirements, and retention settings. This protects historical timesheets, approvals, billing records, and audit history while preventing the former worker from accessing the workspace.
Yes. ZoikoTime supports retention planning according to plan, workspace policy, and legal requirements. Customers should configure retention based on HR, payroll, tax, billing, contract, and compliance needs.
ZoikoTime data hosting and residency depend on the customer's plan, infrastructure configuration, and enterprise agreement. Customers requiring a specific hosting region or data residency arrangement should discuss this with ZoikoTime before deployment.
ZoikoTime is built with modern SaaS security controls and is designed to support enterprise security review. Formal certification status, including SOC 2 or ISO 27001, should be confirmed with ZoikoTime during procurement.
ZoikoTime supports responsible workforce governance, transparency, access control, recordkeeping, and policy-based configuration. Customers remain responsible for using ZoikoTime according to applicable employment, labor, privacy, monitoring, payroll, tax, and data protection laws in their jurisdictions.
Yes. ZoikoTime can help organizations maintain better records for internal reviews, finance checks, billing audits, contractor reviews, HR investigations, and operational audits. Records may include time sessions, corrections, approvals, reviewer actions, policies, exports, exceptions, and worker acknowledgments.
ZoikoTime is designed to support privacy-conscious data handling, access controls, transparency, retention planning, and appropriate data management workflows. Customers subject to GDPR, CCPA, or similar privacy laws should review ZoikoTime's privacy policy, data-processing terms, security documentation, and configuration options before deployment.
Yes. ZoikoTime can support worker acknowledgment workflows for policies, tracking notices, monitoring disclosures, and other workforce rules. Acknowledgment helps show that workers were informed, but legal effect depends on the applicable jurisdiction and company policy.
Yes. ZoikoTime can support globally distributed teams. Customers must configure policies according to the countries and regions where workers operate, especially for working time, breaks, overtime, monitoring, privacy, consent, retention, and contractor classification.
No. ZoikoTime does not provide legal, employment, tax, payroll, or compliance advice. ZoikoTime provides tools to help organizations maintain clearer records and stronger workforce governance. Customers should obtain professional advice for legal and regulatory decisions.
ZoikoTime is designed to integrate with HR, payroll, finance, identity, project management, calendar, communication, CRM, billing, reporting, and analytics systems depending on plan and implementation scope.
Yes. ZoikoTime supports API-based integration for eligible plans and enterprise deployments. API use may include user synchronization, time record export, payroll workflows, billing workflows, reporting, audit support, and enterprise data integration.
SSO is available for enterprise or eligible advanced deployments. Organizations requiring SAML, OAuth, SCIM, or identity provider integration should raise this during procurement or implementation planning.
ZoikoTime supports mobile-friendly web access for key worker workflows. Workers can use a mobile browser to log in, view their dashboard, review records, and complete supported workflows. Native iOS or Android app availability should be confirmed with ZoikoTime before deployment.
ZoikoTime is built as a modern SaaS platform with a React/Next.js front end and a Python/Django backend. The platform is designed to support secure role-based access, workforce dashboards, policy configuration, time tracking, reporting, billing, and scalable enterprise workflows.
Yes. ZoikoTime is designed to use AI to support workforce intelligence, anomaly detection, exception review, confidence scoring, insights, and guided support. AI supports better decisions — it should not replace responsible human review for important workforce decisions.
Kairos is ZoikoTime's agentic intelligence chatbot and support layer. Kairos helps customers understand ZoikoTime, navigate the platform, answer common questions, guide setup, explain policies, and reduce support friction. Kairos answers from approved ZoikoTime knowledge, not unsupported assumptions.
No. ZoikoTime AI should be treated as decision support, not an uncontrolled automated decision-maker. Managers and authorized reviewers remain responsible for decisions involving approvals, corrections, disputes, performance, pay, discipline, or worker classification.
AI confidence scoring helps identify whether workforce records appear consistent, complete, or unusual based on available signals. It can highlight exceptions for review, but it is not a final judgment about a worker.
Switching cost depends on team size, current platform, reporting needs, integrations, historical data requirements, and internal approval processes. Most customers need to review users, teams, projects, policies, timesheets, approvals, reports, integrations, and training.
ZoikoTime is designed to reduce switching friction by helping customers start with a live workflow first, then migrate deeper records only where needed.
ZoikoTime can support data import depending on source system, file format, data quality, and implementation scope. Common imports include users, teams, departments, projects, clients, roles, policies, and selected historical time records.
No. Most organizations should not migrate everything on day one. A better approach is to start ZoikoTime with current users and live workflows, validate the process, then migrate only historical records that have business, legal, billing, or reporting value.
1
Set up workspace and company profile |
2
Configure departments, users, roles, and policies |
3
Invite a pilot team |
4
Test tracking, breaks, corrections, and approvals |
5
Train managers and workers |
6
Expand team by team |
7
Connect billing, payroll, HR, or reporting workflows |
8
Review adoption and optimize policies |
ZoikoTime can provide help center resources, email support, product documentation, setup guidance, billing support, technical support, customer success support, and enterprise onboarding depending on the customer's plan and agreement.
Yes. ZoikoTime provides onboarding support based on customer size, plan, and deployment complexity. Onboarding can include workspace setup, policy configuration, user import, role setup, manager training, worker communication, billing setup, integration planning, and launch readiness checks.
SLA availability depends on the customer's plan and agreement. Enterprise customers can discuss uptime commitments, support response times, escalation procedures, and service-level terms during procurement.
Customers should be able to check service availability, incidents, maintenance notices, and operational updates through the ZoikoTime status page when available. A dedicated status page helps customers understand platform availability and service communications.
ZoikoTime is designed with accessibility in mind, including readable interfaces, clear navigation, keyboard-aware workflows, and usable layouts. Formal accessibility conformance, including WCAG status, should be confirmed with ZoikoTime when required for procurement.
ZoikoTime's primary product and website language is American English unless otherwise stated. Supported product languages and localization availability should be confirmed based on the current deployment roadmap and customer requirements.
A CFO should care because workforce time affects labor cost, payroll, contractor payments, client billing, utilization, margins, and financial control. ZoikoTime helps finance teams improve time approval discipline, contractor invoice review, client billing confidence, cost visibility, and audit readiness.
Book a demo for finance leadersA COO should care because ZoikoTime improves operational visibility. It helps answer who is working, when work starts, where exceptions exist, whether managers are reviewing records, and whether workforce policies are being followed.
HR should care because ZoikoTime supports attendance visibility, correction workflows, worker transparency, policy acknowledgments, and better workforce records. It helps HR move away from informal records and toward structured workforce accountability.
Legal and compliance teams should care because workforce records, monitoring policies, approvals, corrections, and access history can become important during disputes, investigations, audits, or regulatory reviews. ZoikoTime helps preserve clearer records and reduce ambiguity.
Managers should care because ZoikoTime gives them practical visibility into work sessions, attendance, exceptions, corrections, breaks, and timesheet approvals. It reduces manual follow-up and supports fairer workforce conversations.
Workers should trust ZoikoTime because it is designed around transparency, policy-based tracking, access control, correction workflows, and visibility into their own records. Workers should know what is being recorded, why it is being recorded, and how to request correction when a record is wrong.
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